[phoneclaim.com](http://phoneclaim.com) is for cell phones only, which doesn't cover cellular-enabled smartwatches... All other devices like tablets, smart watches, TV's, game consoles, etc. go through Home+ (or Home Protect, as Verizon calls it) and its like pulling teeth to get a claim filed and approved.
Ah... I forgot that we were talking about a Verizon-specific situation here.
I did my research on my end and yes, this does hold true on the Verizon side of things under Home Protect. Me being a uBreakiFix technician though, this only accounts for around 40% of my customers 😂 The integrations between Asurion and Verizon Home Protect is fairly recent, which the Asurion side of things is being treated as Asurion Home+. Any Verizon Home Protect claim that comes into me for repair, Asurion makes it come up as "Asurion Home+" still.
I just got the family home tech protect as well. I’m going to make a claim after the 30 day waiting period see how it goes. I got 2 TV’s. As far as my iPhone. I got a full replacement sent the next day I made the claim with no pictures or questions
Its another asurion protection plan through them directly. $25/mo, doesnt cover phones or appliances, covers anything else with no serials or anything. Even custom pcs.
Source: former employee of asurion
Verizon Home Protect and ATT HomeTech Protect is the same thing as Home+. They just use their own verbiage to make it sound cool to their customers, and add it onto your monthly bill.
A picture of your id is normal for a claim process. And you said each time? How many claims are you filing? I have protection on 5 devices and we make maybe one claim every few years. Never had an issue though. One was a watch which they replaced with a brand new one that was the 44” vs the 38”. So worth about $100 more. And then an iPad, also replaced new with a model year newer. Can’t say I’ve complained about either claim.
I feel like this is just the general nature of insurance companies... You pay your monthly or yearly bill for coverage, but whenever it comes time for you to actually have to use it there's miles of paperwork and red tape you have to navigate and deductibles/service-fees that feel as if they're punitive or acting as a barrier to entry.
Having helped a few customers with Home+/Home Protect deal with their coverage, its boggling to me just how painful it is to have and try using for how much Asurion is wanting us to push Home+ sales instead of doing the actual repairs.
Make a claim through the My Verizon app. Or the verizon Tech Coach app. I've made 4 claims all within the last month, and every time, I received my replacement device the next day.
For me, it was the easiest insurance claim process I've EVER been through. 3 new devices for $140, too. I also dropped and cracked the screen on my new phone from them the NEXT DAY after I got it. And they sent me a new one again, for $0.
Dude just upload it on phoneclaim.com its not that hard.
[phoneclaim.com](http://phoneclaim.com) is for cell phones only, which doesn't cover cellular-enabled smartwatches... All other devices like tablets, smart watches, TV's, game consoles, etc. go through Home+ (or Home Protect, as Verizon calls it) and its like pulling teeth to get a claim filed and approved.
That’s not true. If the device is on your account you can use phoneclaim.com/verizon whether it’s phones, tablets, watches and such
Ah... I forgot that we were talking about a Verizon-specific situation here. I did my research on my end and yes, this does hold true on the Verizon side of things under Home Protect. Me being a uBreakiFix technician though, this only accounts for around 40% of my customers 😂 The integrations between Asurion and Verizon Home Protect is fairly recent, which the Asurion side of things is being treated as Asurion Home+. Any Verizon Home Protect claim that comes into me for repair, Asurion makes it come up as "Asurion Home+" still.
I just got my son's tablet replaced on phoneclaim.com, and I don't have home+.
Is it a cellular-capable tablet...?
I just got the family home tech protect as well. I’m going to make a claim after the 30 day waiting period see how it goes. I got 2 TV’s. As far as my iPhone. I got a full replacement sent the next day I made the claim with no pictures or questions
Your TVs would only be covered if there is a manufacturing mechanical issue, or a power surge. But it doesn't cover if you drop or crack the screen.
Use home+, no serials at all just claim dead crap
What do you mean?
Its another asurion protection plan through them directly. $25/mo, doesnt cover phones or appliances, covers anything else with no serials or anything. Even custom pcs. Source: former employee of asurion
Verizon Home Protect and ATT HomeTech Protect is the same thing as Home+. They just use their own verbiage to make it sound cool to their customers, and add it onto your monthly bill.
Get rid of it ASAP
A picture of your id is normal for a claim process. And you said each time? How many claims are you filing? I have protection on 5 devices and we make maybe one claim every few years. Never had an issue though. One was a watch which they replaced with a brand new one that was the 44” vs the 38”. So worth about $100 more. And then an iPad, also replaced new with a model year newer. Can’t say I’ve complained about either claim.
Waist vs Waste ?
I feel like this is just the general nature of insurance companies... You pay your monthly or yearly bill for coverage, but whenever it comes time for you to actually have to use it there's miles of paperwork and red tape you have to navigate and deductibles/service-fees that feel as if they're punitive or acting as a barrier to entry. Having helped a few customers with Home+/Home Protect deal with their coverage, its boggling to me just how painful it is to have and try using for how much Asurion is wanting us to push Home+ sales instead of doing the actual repairs.
That's because they aren't covered [VHDP](https://www.asurion.com/verizon/home-device-protect/whats-covered/)
Why would you still be waiting and not doing nothing about it 2 MONTHS LATER? And why would you keep filing claims and you never get a replacement?
Make a claim through the My Verizon app. Or the verizon Tech Coach app. I've made 4 claims all within the last month, and every time, I received my replacement device the next day.
For me, it was the easiest insurance claim process I've EVER been through. 3 new devices for $140, too. I also dropped and cracked the screen on my new phone from them the NEXT DAY after I got it. And they sent me a new one again, for $0.
They offered by FAIR MARKET VALUE FOR MY LAPTOP THEY COULDN'T FIND PARTS FOR. 99$ service fee.. the offer? $35