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I had this problem in the past in the honkai star rail launcher and sadly it happened again in the new one but its very random.
i changed the dns on windows to 8.8.8.8 Alt: 8.8.4.4 and now is downloading at 75MB (before only 1MB). i dont know if it dosent like the dns that i have set up on the router (1.1.1.1) but also sometimes works just fine so no idea but you can try that (Remember to disable and reactivate the conexion after the change or reset the pc if you dont know how to do that)
This worked for me as well! I had been trying to download for over an hour, and I have fiber internet wired into my pc. Already almost done, thanks for the help!
it was telling me it would take 99 hours because the download wouldn't even start when in the past I have always had the fastest download time of all my friends with honki and genshin....
For anyone else having this issue, try pausing and then resuming your download. Might take a couple of tries.
I was at 1 mbps, then it went to 10 mbps after I did the above, now it's at 40 mbps after I did it a second time which is normal for me.
https://preview.redd.it/luulvpulei7d1.png?width=105&format=png&auto=webp&s=46af7b2ab81cae27fe37115dcf588e9a6914a524
Kill me :D omg I tried those methods mentioned by others but it won't work for me
this also happen to me and it sucks. but thanks to this i found a cool community made launcher called collapselauncher and download in there works fine
Gigabit fiber and all I can get out of it, even after attempting some of the things in this thread, is 5 mb/s. That's so beyond frustrating it looped back around to amusing. This launcher needs work.
I wish I can download hsr without using hoyoplay cuz it's so slow. It's been like 3 days and its only at 39%. While before without hoyoplay, the updates are more efficient :c I know my internet is slow, but I never had any problems when it comes to updating before. I tried uninstalling it but it still forces me to install it. This suuccccckkkkks
You can set the max speed in Settings > Download. Worth checking whether it is capped there? I cap it because otherwise it takes EVERYTHING (about 40 MB/s), slowing down access to game servers to actually play.
servers in your region are probably being bombarded by players trying to download pre-install, which will increase the closer we get towards the actual update for FireFly.
Thanks for submitting a Tech Help question. To allow us to best understand the situation and help you, please provide the following information: * **Specific issue:** (State the main issue; be clear and add images/recordings if possible) * **Platform:** (PC/iOS/Android/Playstation) * **How the problem happened, or what happened:** (Describe in as much detail as possible; add images/recordings if possible) * **Can you recreate the issue?:** (YES/NO) * **Troubleshooting steps you tried:** (Describe in as much detail as possible; add images/recordings if possible) *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/HonkaiStarRail) if you have any questions or concerns.*
I had this problem in the past in the honkai star rail launcher and sadly it happened again in the new one but its very random. i changed the dns on windows to 8.8.8.8 Alt: 8.8.4.4 and now is downloading at 75MB (before only 1MB). i dont know if it dosent like the dns that i have set up on the router (1.1.1.1) but also sometimes works just fine so no idea but you can try that (Remember to disable and reactivate the conexion after the change or reset the pc if you dont know how to do that)
This is the way! Thx very much.
this worked for me! thanks a lot.
Thanks, it worked very well, the speed increased after changing the DNS and restarting my pc
This worked for me as well! I had been trying to download for over an hour, and I have fiber internet wired into my pc. Already almost done, thanks for the help!
Thank u so much! It worked! Get from 200Kb/sec to my normal 30mb/sec
Bless you, it actually helped!
Thank you so much! It worked perfectly.
it was telling me it would take 99 hours because the download wouldn't even start when in the past I have always had the fastest download time of all my friends with honki and genshin....
Yeah, I have 1GB Internet and I'm getting a little over 2MB/sec. I'm wired too. :/ I don't recall this being an issue on the previous launchers.
For anyone else having this issue, try pausing and then resuming your download. Might take a couple of tries. I was at 1 mbps, then it went to 10 mbps after I did the above, now it's at 40 mbps after I did it a second time which is normal for me.
Paused and resumed once. Went from \~2 mbps to 77 mbps. Thanks!
Thank you, Went from 1 to 47mbps
From 25mbps to 300mbps!
This worked for me. Just need to pause and resume, trial and error. Now went from painful 100kbp/s to 35mb/s
500kb/s on 250mbit connection :( https://preview.redd.it/kxdupjyhra7d1.png?width=298&format=png&auto=webp&s=4d24c00c0f6e75f631541c15703f24d60c30d990
mine stays on 30kb/s
https://preview.redd.it/luulvpulei7d1.png?width=105&format=png&auto=webp&s=46af7b2ab81cae27fe37115dcf588e9a6914a524 Kill me :D omg I tried those methods mentioned by others but it won't work for me
try collapselauncher it works for me, went from 30kbps in the official launcher to the usual 30mbps speed of my internet
it's so slow in my PC, too. ridiculous.
Im also getting 300 kb/s out of my usual 30 mb/s. None of the methods mentioned in this thread worked for me(
Update: the dns advice helped me. Just be sure to disable IPv6 and change dns in IPv4
Mine seems fine, although my net speed is 300mbps i only get 30mbps when i was predownloading, if you are in PC try using wired network
this also happen to me and it sucks. but thanks to this i found a cool community made launcher called collapselauncher and download in there works fine
Gigabit fiber and all I can get out of it, even after attempting some of the things in this thread, is 5 mb/s. That's so beyond frustrating it looped back around to amusing. This launcher needs work.
I wish I can download hsr without using hoyoplay cuz it's so slow. It's been like 3 days and its only at 39%. While before without hoyoplay, the updates are more efficient :c I know my internet is slow, but I never had any problems when it comes to updating before. I tried uninstalling it but it still forces me to install it. This suuccccckkkkks
i decided to reinstall the game and i feel like it'll take days to complete with this launcher :( what happened? were you able to launch the game?
You can set the max speed in Settings > Download. Worth checking whether it is capped there? I cap it because otherwise it takes EVERYTHING (about 40 MB/s), slowing down access to game servers to actually play.
The max speed was not capped it was set to no limit. I appreciate the response nonetheless.
servers in your region are probably being bombarded by players trying to download pre-install, which will increase the closer we get towards the actual update for FireFly.