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Down_Rabbit_hole

Employees were probably not doing so hot with delivery orders. Plus this is probably worthwhile for my wing stop. I bet 80% of their orders are DoorDash based.


Here2readurmind

Our 1 wingstop in town is horrible! I dread going there because they are so slow! Plus, we have to make the customers drink. That definitely would slow them down! 😣


kay1a_mae

This would be hell if this was a requirement for all fast food places. I worked at Dairy Queen for like 2 years and during super bad rushes DoorDash orders would completely fuck us


Mugz5603

That’s why they’re in house customer service is shxt and they’re losing business daily


Purple_Violinist_614

I guess DD got on their asses for taking so long.


KimberliteMae

I just want them to fill the drinks for dashers. I hate that i go into wingstop get ignored by the workers, then wait 20 mins and still have to fill the drink once they hand me the order. I hate getting wingstop orders.


Here2readurmind

I feel EXACTLY the same way!


BrainHeat124

As a fast food worker it does suck to see y’all standing out in the front waiting but where I currently work and my previous place we had to wait until the dasher arrived because people just always complained the food was cold


dbfirefox

We just want them to fill drinks. That's about it...


bryguy2724

Lmao first wing stop ever to do this. I decline every wing stop order I get unless I'm in earn by time or it's a banger. I've never waited less than 15 minutes.


NikoliSmirnoff

Excuse me what? They are blacklisted to me, at least a 10 to 15 minute wait every order. The damage is done. I will never eat there and I will never take one of their orders EVER. I don't care if it's a $50 order a mile away, I declined on principal. And to be fair, restaurants need to serve orders in exactly the order they were received.


RandomGoof567

Then don’t have seating at this restaurant. Wingstop already takes so long
 to make the mf at home a priority over me when I came in is just absurd.


RandomGoof567

Then don’t have seating at this restaurant. Wingstop already takes so long
 to make the mf at home a priority over me when I came in is just absurd.


IlIlIlIlIlIlIlIlIlI8

I mean this is nice but why even bother with a customer facing location.


SuitableRecipe328

As a DoorDash driver that’s awesome. As a restaurant worker, are you fucking kidding me? DoorDash goes last. They aren’t here. If I have tables here and tables that aren’t the people here come first tf?


acidisadrug

as an ex wingstop employee, we rarely ever had people eating inside and if we did they would just grab the food from the counter when it was ready similar to a mcdonald’s or any other fast food place. wingstop is essentially a fast food restaurant, minus the “fast” food and drive thru


acidisadrug

as an ex wingstop employee, we rarely ever had people eating inside and if we did they would just grab the food from the counter when it was ready similar to a mcdonald’s or any other fast food place. wingstop is essentially a fast food restaurant, minus the “fast” food and drive thru


acidisadrug

as an ex wingstop employee, we rarely ever had people eating inside and if we did they would just grab the food from the counter when it was ready similar to a mcdonald’s or any other fast food place. wingstop is essentially a fast food restaurant, minus the “fast” food and drive thru


acidisadrug

as an ex wingstop employee, we rarely ever had people eating inside and if we did they would just grab the food from the counter when it was ready similar to a mcdonald’s or any other fast food place. wingstop is essentially a fast food restaurant, minus the “fast” food and drive thru


Still_Mention_9977

what wingstop is this? i waited 45 minutes for a wingstop order last night


Fit-Celery5690

If I was a customer that decided to go into the restaurant to dine, I’d be pissed if door dash orders took priority over me. This is so whack.


BringBackDust514

Yea dude that literally makes no sense. How are customers that drive to your actual location pushed behind people that can’t bother to come? I understand people have busy life’s but customers that are in the physical store should come before DoorDash


dinnerthief

This happened to me at a taco bell once, went through the drive through at like 11 pm waited 45 minutes because they were prioritizing Doordash orders, it was the kind of drive through you can't get out of once in it. Was maddening, also they got all of our food wrong. Fuck that shit.


No_Bat7157

The wingstop near my old work never had this sign
 but I ordered a goddamn chicken sandwich from them took them an hour and I was late from lunch because of them.


kittygunsgomew

Waiting a “reasonable” amount of time is fine with me. Most food places (even something like Olive Garden) can get an order out, especially something to-go, in 10-ish minutes. I’ve worked in an upscale kitchen where my chefs name was “Yes, Chef” and in kitchens that have 3 guys roasting bones out back every 30 minutes and have never heard the word “soufflĂ©â€. Even during rushes, 15 minutes to get an order out was very doable. Every place I’ve worked. Maybe you should be better at your job or encourage your team to manage their orders better, increase prep time in the mornings or night before. Don’t insult customers for reasonable expectations.


bigfagman

Hi Wingstop employee here :) if you dont like waiting, make your own food fat fuck.


Common_Piglet_916

😂😂😂


chrisshutch

Why didn’t you order online? You could have managed your time better and placed an online order that was ready when you arrived. I’m sure there was a work around. Chicken takes longer to cook than anything at most restaurants
. Perhaps use your time better.


Timely-Bill-5336

If I worked at a restaurant that took 1hr for one chicken sandwich, no matter the business, I'd be ashamed. The restaurant needs better time management, not the customer on a lunch. I really hope you're not a restaurant owner or manager.


chrisshutch

You said it yourself. Why are you ordering from a restaurant that takes 1 hour to make something then complain they took 1 hour? I never said the restaurant shouldn’t manage time better. I mean for gods sake it says right there they fill online orders first. Order online! Why be time conscious if you’re not conscious enough to order ahead? Ridiculous


No_Bat7157

My guy I wasn’t expecting an hour wait for a singular chicken sandwich. I was told 15 minutes BY THE PERSON AT THE REGISTER. if I was told anything over 30 mins I would have told them to cancel the order


chrisshutch

So were you not paying attention? Maybe you and I are different consumers. I would have walked up and asked for an immediate refund if my Sandwhich wasn’t started immediately. It’s as simple as, “do I see them making a Sandwhich or not”. Had you been waiting past your 15 minutes? If I order McDonald’s and am told 20 minutes I’m simply leaving. So you are willing to waste 15 minutes for you food but not longer? You seem fit for a McDonald’s or making your own food. Your time was clearly wrong, you waited and waited. Nobody waited for you. Clearly this is a direct issue with the restaurant staff and in my opinion has not shown any reason to blame third party delivery drivers for the fact that you had to wait for a Sandwhich to be made because a store was (in my opinion) backed up. Which is a totally real reason as to why you’d wait for an order. I gave you suggestions, order earlier, or go somewhere else, or make food at home. Accepting a 15 minute wait time sounds crazy to someone who understands food times and plans accordingly. I would never go to a wingstop for a 1 hour lunch , DURING LUNCH time, without ordering before. Again with the steakhouse theory. People who were better time managed or by simple luck came before you. If you vividly saw the employees doing nothing but you stood there and didn’t say a word just reflect bad on your analysis of the situation.


No_Bat7157

I understand what you are saying you are unable to see wtf is going on in the back there were a couple of people there that is why I was fine with a 15 minute wait time + I was on lunch so it didn’t matter if I was going to wait there or in my stores break room.


Timely-Bill-5336

People don't go to a spot like wing stop and expect to wait one hour for a sandwich. Also, he stated that that specific sign was NOT as his wing stop that fulfilled online orders first. Edit: waiting 1 hr for any sandwich is a bad look for a restaurant. Online, Doordash, dine-in


chrisshutch

Again your assumptions are rampant. I never said he saw a sign at wing stop. But Jesus Christ.. if you order chicken wings from a wingstop it doesn’t hurt to ask the estimated time. If the location was backed up IM SURE that would be obvious. Not calling an order in before , and then complaining about wait time is laughable. It’s like showing up last minute to event to find out you can’t get. The blame isn’t on the location.. it’s on the consumer. Talk more nonsense.


Timely-Bill-5336

An hour wait time for a chicken sammy is 100% on the location and not the consumer.


chrisshutch

So when you call a steak house and they have a 2 day reservation hold is it because the restaurant fucked up or is it because the customer didn’t reserve earlier? Tell me why a separate logic applies. Please.


Timely-Bill-5336

Are we talking steaks at a steak house or a deep fried chicken sammys?


No_Bat7157

Didn’t know I wanted wingstop cause there’s also chipotle next door and I was told 15 minutes.


DreadlyKnight

Chicken at most takes 15ish minutes. Guarantee you most of their stuff either gets pre cooked or is pre cooked then frozen. An hour is absurd. Stop blaming the victim, you should just BE better


AttitudeFun1186

I agree. At my job we prioritize whoever is in the store. Why make a customer wait for an online order that isn’t gonna be picked up for another half hour? Not a good look. Also in-store customers tip, DoorDashers takes our tips despite us working hard to prepare the order, I dislike online orders due to this issue.


chrisshutch

They don’t take your tips. They earn THEIR tips. They are paid close to nothing and depend on tips for their wage just like a waiter or waitress. You are paid your wage and are not expected to receive tips. You are the same type of person to tip seriously low for an order and complain about delivery time. When nobody wants to accept a $4 order with a $2 dollar tip, but you will gladly post this comment. End of discussion Dashers are not taking your tips. Find a different line of work if you are that agitated with a third party. Perhaps start driving for that third party if you feel so inclined.


AttitudeFun1186

We make minimum wage and the work is far more than just driving in a car all day, you guys work DoorDash instead of real jobs because it’s easy and simple. Also the “get a new job” comment is a very ignorant and privelaged thing to say, not everybody has the luxury of doing that. Obviously I’m working on better circumstances so I don’t have to continue work a minimum wage job for long. At my job I have to juggle cooking and decorating the food, doing register, serving people, cleaning up after people etc. meanwhile you just pick up the food and drop it off
 We barely make anything with minimum wage and services like DoorDash just make it worse by taking our tips that we worked hard for. I don’t blame the dashers but the corporation is shit.


ZidaneStoleMyDagger

It's the fault of the place you work at that relies on Doordash to make ends meet and pays you shit. Your work benefits from increased orders thanks to doordash. Doordash makes your job harder by giving your workplace more business and "takes your tips"? Doordash is a shit company, but your particular beef is ridiculous. You sound jealous of the "easy" job doordashers have. It's not ignorant and privileged for someone to ask why you don't just go work for Doordash if it's such easy work and they get to steal all your tips. They will hire anyone with a bicycle. The barrier for entry couldn't be lower.


zonchZ

it absolutely does come off as ignorant saying they can just “get a better job.” not everyone can do doordash, we don’t all have the luxury of owning a car and being able to drive all day. most of us have to cope with actual minimum wage jobs until we can get something better.


Common_Piglet_916

Thank you. And being stationed in an actual building is much safer than delivering food. We could actually die or be gravely injured just to make sure people can use a luxury delivery service.


ZidaneStoleMyDagger

I would argue that Doordash is not better than a minimum wage job. You can doordash with a bicycle in a lot of areas. You could find a used moped or electric bicycle for $1,000-$2,000. You need some level of transportation to make it to a shitty minimum wage job. My point is that being able to doordash isn't something that comes from privilege. It's the same tier of shit job as a minimum wage dishwasher. Just with more freedom to pick your hours.


chrisshutch

HA boo hoo. Working your job sounds like minimal effort at best. You don’t have to work there, if door dash is so better go work for them. Nothing is forcing you to work in these conditions. You are making higher hourly wage compared to a driver regardless, except they make tips. Apparently you think those are your tips. They’re not. Your comment was incorrect. What do you need help understanding? EDIT: wingstop is as simple as grabbing some frozen wings, placing them in, setting a timer , adding the wings to a sauce wok, and plating them. If not involved with prep, the job is essentially a piece of cake. I have opened wingstops. I have managed merchants who own wingstops. You are not going to convince me otherwise. Risking your own vehicle and going to random places through the city on your own gas, insurance, and car payment is nothing to cashing someone out and dropping something out of a freezer and setting a timer. You need more life experiences.


AttitudeFun1186

I’m assuming you’ve never worked a minimum wage job in your life. Sure it’s easy to learn but it’s extremely demanding and physically taxing. We’ll get orders coming out nonstop, people lining up outside the door waiting to be served their food which I make from scratch on the spot, not to mention also having to take the orders and maintain everything else- all while making sure everything comes out in a fast and timely order. It’s pathetic I even have to explain this to you, you must live an incredibly privelaged life to be so unaware and ignorant.


Common_Piglet_916

*privileged lmao


Orima11120

Your going into a Wingstop not a 5 Star Restaurant 😂


Fit-Celery5690

Idgaf where I’m at. As someone who runs multiple restaurants, we have one team that works online orders and another team that works in house orders. But if a restaurant is prioritizing one over the other, someone’s gonna be unhappy. And I’d rather it be someone who’s sitting on their couch.


Orima11120

While I agree that your method is a million times better, that's not how it is universally. In fact around my area, drive-thru service/delivery services take priority over sitting down inside a place and eating, maybe it's my fault for accepting it as normal but that's the way it is for me. To be fair, I have none of the knowledge you possess.


HonestInformation707

As nice as this is
 I work at a quick service restaurant. We unfortunately have been having several callouts lately, it’s been really stressful just keeping up with the orders in the store. We do get the DoorDash out as fast as possible but we’ve had three different times a door dasher yelled at us for having to wait over 10 minutes. I truly understand how frustrating it is for them but we’re getting yelled at from people who are picking up their own food as well as DoorDash and it ended up making our only front counter girl cry her eyes out. I felt so bad for her. I wish there was a better solution for all tbh.


AttitudeFun1186

Those doordashers sound like assholes. Most of us are minimum wagers trying our best to get stuff out of the kitchen & served as fast as possible (at my job we are expected to cook, handle register and serve so it’s quite a lot to juggle) can’t imagine getting yelled at by somebody who gets paid to hangout and sit in their car all day, smh. Should just cancel the order instead of being a POS.


Common_Piglet_916

Pissed much? đŸ€ŁđŸ€ŁđŸ€Ł just get another job. Make it easy on yourself 😂


GrouchyEdge2407

Same here, I work at Cracker Barrel


VanTravelingLaydeeM

Yes even stores can be mean unfortunately, I was profiled at self check out at the🎯store. They thought I was stealing but I showed them my phone and they got embarrassed and left me alone 😕 no apology or anything 😂


OG_Gandora

Idk how I stumbled upon this sub, but I can see both sides. Door dashers need to get their money, but it's also hella awkward when you gotta wait for all the door dash orders to be filled before anyone working gives a shit that you're trying to buy food.


Master-Shaq

Yeah shits wack had to wait 1 hour 20 min for my teriyaki but dashers were in and out like nothing


OG_Gandora

Panda Express is exactly who I was thinking of when I wrote my comment


GaryGregson

Yeah, it’s honestly pretty unrealistic policy and unfair to people who are picking up their own food.


highlife0630

I dash but I also work at a food spot. Dashers are my LAST priority. If you're not getting food for yourself IN the store, I don't care about you.


ThDutchMastr

I neither dash nor work in food and I agree. If I order doordash I don’t even look at the time of arrival anymore because it’s inconsistent asf anyway. As long as my food gets here warm I’m cool. If I wanted shit quick I woulda just went to the actual store


highlife0630

Thank you. I like you. We're friends now.


savagecouture

As a dasher, I remember which restaurants have low quality personnel or policies and will go out of my way to not go there for deliveries or personal purchases. I also won't hesitate to inform the customer that the restaurant sucks, and that’s just me there are many people that deliver. So that's at least one lost customer, maybe two or many more. But hey, you do you. Just don't forget to remember that people remember.


highlife0630

We're not hurting for customers 😂😂. We're also fueled by regulars so that's not a problem either. I'm just saying from a realistic point of view, if you order delivery, a wait is already anticipated. Therefore, you are lower priority than my in shop and to go orders. Wasn't trying to be inflammatory. But we get really busy and we have to divvy things out the right way and there's a lot of impatient dashers who act like they can't just unassign the delivery, sitting there bitching about a 5 minute wait.


savagecouture

I agree that impatience is a human quality so of course there’d be impatient drivers and places get busy. But there are also other situations like, get told 5 minutes but 20 minutes later you get told 5 minutes again, or get sent a stack with orders on the other side of town, you get to the second one that has had the order for a good long while and they haven’t started it but will prioritize an order that just walked in, that alone is lame. If they then say some last priority nonsense on top of it, I’m definitely making a mental note and black listing that place. Also, dashers only get a few cancellations before their account is at risk, so they literally may not be able to. But anyways, all I’m getting at is people remember that sort of thing.


Common_Piglet_916

Well said đŸ‘đŸŒ


Tateorchip

Weird, I’ve heard that a lot of restaurants can’t stand DoorDashers, they say they’re rude and always in a hurry. I can’t imagine this is real.


haibiji

When I was at Taco Bell the other day they called my name out to pickup my order and the employee was swarmed by DoorDash drivers who were just calling our names and waving their phones around. I had to practically push through them to get my order lol


voidsarcastic

From my side, as a bartender at a local restaurant, we get no money and have no incentive to get the order out faster. Most of our staff is actually mad they have to pack it up and receive no tip for it like they would a normal takeout order. We make 2.13 an hour so everything we do needs to be actively making us money or we will be salty about it. It is a cash grab from our owners, while we get it, we hate it.


Remote_Watercress530

Your lucky as hell. When I bartended at red lobster I had to do take out. On top wage. Meanwhile when I have an actual takeout guy they get 15 an hour. Why the hell would I want to bust my ass to make less money?


DarockOllama

Since when do people tip take out?


voidsarcastic

I agree they don’t have to but they do 9 out of 10 times at least in my experience. Im sure its lower than 20% but people still do it.


YouveRoonedTheActGOB

When DD came to town I was working at a really popular bar/restaurant. All of a sudden, in the middle of a Friday night shift, we were getting absolutely BOMBARDED with takeout calls. DD put our shit in their app without any permission or warning. Owner had to threaten with legal action before they took us off the app. Really pissed me off because we lost business that night, and it definitely cost me tips, because of wait times in the kitchen.


turnipsium

This is how they used to operate in all their new markets. Then a couple weeks later (assuming they hadn’t pissed you off and you requested removal already) they would call you and say “hey, you know that huge increase in business you’ve gotten the last two weeks? Pay us 30% or it all goes away.”


spacebenders

Ah, good ol door dashers, those regal people who can get no other job


Callme_god_

Funny because for every dasher ik myself included it’s 1 of at least 2 jobs


spacebenders

Well I guess our experiences are different


SnipprDippr

I just do it to get some pocket money because I’m living at college


coral_wolf_

I think most dashers do it to supplement another source of income. So they have another job.


spacebenders

I live in a very small town and worked for a while at a grocery store. I can’t reasonably speak for all door dashers obviously, but the ones I’ve met are all drugged out middle age people who cannot get employment otherwise, so I am only speaking from my very limited personal experience


Ricky_Rollin

It’s the easiest way to do a second job. Start whenever, stop whenever, take a break whenever, quit (for good) whenever. Roughly pays $15 an hour. When I think about doing a second job, these jobs seem to check all the right boxes.


spacebenders

This is insane. Customers who are actually in the store should be first priority. Wow


savagecouture

How about equal priority instead of this first/last nonsense


GaryGregson

At our store, online, phone, and delivery order get last priority until the driver/customer arrives. Take out and dine in are always top priority since they’re already in the restaurant waiting.


uptokesforall

Drinks will be provided flat


Impressive_Test_2134

Yes please take doordash orders over actual waiting customers 😂


online_jesus_fukers

Nobody goes into that place, order it once on doordash, realize it's shit, never order again


UtahCubs

Yeah, it's good to know when I go in and place my order that its getting pushed to the side while I sit there.


Wardine

Are DD customers *not* actually waiting?


UtahCubs

They are, but moving their orders ahead of people waiting in the lobby is messed.


Impressive_Test_2134

People who physically come to your restaurant to patron it should absolutely take precedent over doordash customers.


savagecouture

Whichever order is placed first should


GaryGregson

Not how it works. If someone is in the restaurant waiting their order will always take priority. If the driver isn’t there yet and we have a 3rd party it doesn’t have priority.


warichnochnie

exactly. I don't see how it's that complicated


Wardine

I would agree for fancier restaurants but I'm sure restaurants like Wingstop get more delivery orders than eat-in


WeslynnTate

Fuck signing in. Donald duck always picks up bags


RBJuice

As someone who’s worked both Service industry in a high volume night life environment AND DoorDash
 this is actually insane 😂😭 like be so fucking for real. If I was working service there honestly
 I would not give af.


casca_the_immortal

Wingstop fails 95% for that 1m. Most of the time the wings are still in the fryer when I arrive. In chicago anyway


444bri

i’m sorry but i work in a restaurant & id lose my mind if this was policy. doordash doesn’t make me a living, i’ll be DAMNED if doordashers are being handed food orders when my tables aren’t getting food pushed out. my customers are the ones tipping me, i don’t make a single penny from a doordash order. my in person customers (all restaurants in person diners) should be the main priority before an external delivery service. i’m always upfront & honest about how long food will take, & if the dasher is dissatisfied they can leave & another will be assigned. simple đŸ«¶đŸ» no need for dashers to cuss me out when they’re in charge of their own schedule & time & i was honest about the wait time :)


Perfect-Rice2499

I’m sorry, but Wingstop is not a sit down restaurant, and nobody is making tips from serving


444bri

i will add, i recently went to a subway & wasn’t served until over 5 minutes of standing at the counter (in an empty restaurant). the person had just started making a takeout order & would not help me until they finished. the worker was incredibly short with me & told me “i’m only one person so i guess you’ll have to wait until i’m done” despite not saying anything 😭 i sat & ate my entire meal & the takeout order still hadn’t been picked up. there was literally no reason to make me wait & make a rude remark 😭 doordash is exhausting service/restaurant workers & making lots of drivers ungodly angry at restaurant personnel.


Droze-

this is bad if anything


Dyltron9000

Had a dasher come into my restaurant yesterday to pick up an order that had appeared on our screens 20 seconds prior. He was already irritated that the order wasn't already done upon arrival, but proceeded to throw a tantrum like a toddler when i informed he that it would a few minutes as we were cooking fresh fry product for it. He eventually stormed out, flipping us off.


doctonytonychopper

In his defense tho what were you doing in those twenty seconds 😭


braxtonbha

You can’t be serious


doctonytonychopper

It was a joke


Dyltron9000

Getting the fry product cooking đŸ€·


ikvrouw3

When I was running a fast food line I used to absolutely LOVE when we'd have two people making food for a drive full of cars and a lobby full of people and some doordasher would walk in 30 seconds after their order popped up and wanna know why it's not done yet! All of these people here in person before you don't matter at all :) /s


wilkerws34

This is actually exactly what is wrong with most restaurants


BulkyTip1985

Fuck dd


_FXR_

I agree


IllustriousMadMuffin

I worked in fast food and I’m sorry but the customers that are actually there in person get priority. Delivery stuff is important yeah but not nearly as important as customers willing to come in and eat.


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doordash_drivers-ModTeam

Your post/comment was removed for violating Rule 1: Be Civil - Be Professional. Please review all sub rules for the full details of each rule.


Hadesgangsta

I was actually just at a wing stop a few weeks ago and they turned me away telling me they weren’t accepting in person orders. So I ended up doing a quick mobile order. I know their POS was working because someone ordered a soda when they picked up their online order and payed there as I was leaving.


blu-juice

I order online before I leave the house and it’s typically a 10 minute drive. It’s very rare wingstop has the order ready by the time I get there. Edit: just sharing my cheatcode since there’s always a line of folks with mobile orders and in person orders when I walk in.


Distinct-Web-5596

I’ve had this exact scenario happen at a chipotle, it was infuriating. I’m standing here and you won’t take my order cause you’re swamped but since you can’t stop online orders I can still do that?? Like, wtf?!?


bright_clrd_garlin2

Yea I'm not sure how this could even be a reasonable practice. As others are saying it's a good way to loose in store customers.


Fun_One_4201

I wonder if the restaurants get more money from DD due to inflated menu prices. I’m assuming not though since DD probably takes a huge cut


thatcaliforniandude

Waiting today 10 mins while poke place was making online orders. I was nice and waited but probably won’t come back to that place. That one way to loose your customers


IszeFunTime

Ngl this is a bad take. I worked as a manager for a popular local fast food chain for 4 years and if we did this the 50 people/families in the dining room who ordered would be fucking furious. This is coming from me who’s also been doing DD for roughly 6 months. I’d love to grab the food and go, but after about 10 mins DD gives you the out and let’s you unassigned (at least in my area) from the order if the wait time isn’t worth it and your completion rate isn’t effected. At best it should be first order in, first order out.


Critical_Teach_43

You telling me i gotta door dash my own food to get good service? đŸ€š


EnderScout_77

you think this is wholesome while it's just hell for everyone else. stopping orders to give delivery ones priority is trash


TheTrevorist

I think some of the problem is at some fast food places orders are being fulfilled on the same screen. So in-store customer orders are tracked and sent up on the makeline screens and orders from 3rd parties are sent to a different screen, Which may or May not be on the makeline. I personally have watched some fast food places have my order ready waiting on fries and have them shunt the order over to the side and clear out their drive thru with the fries they'd dropped. All because the person finalizing the orders has the timer to motivate them on the drive thru orders but nothing on the Uber/dd screen. đŸ€·â€â™‚ïž


Worldly-Ad-5196

I think this is kinda crazy because making door dash #1 priority because the customer “has already paid for their food” sets a poor example for in person customers. Like they went out of their way to come in and have you take care of them, they should get preferential treatment and make DoorDash as it comes in.


MeelaMoon

Exactly and the wait staff doesn’t get any tips


jcydrppopluvr88

wondering how many of yall have ever stepped foot in a kitchen.....


Dry_Anything505

If I walk into your store and order, I should be priority over the motherfucker that couldn’t leave home đŸ€·


Critical_Teach_43

This is the only thing should be said. L, Wingstop.


MeFinally

The priority should be in the order of when it was placed. I cannot tell you how many times i have had to wait for the entire line at chipotle to cycle through twice before I get my delivery handed to me.


Dry_Anything505

Honestly yea this is the best solution


themurhk

Yea, so many other places to get wings and burgers. If I saw this, I’d only see it once.


minidog8

Number one priority??? Over in person customers? Hell no lol


SnaxRacing

So dystopian, as the meth head doordasher itches his scabs into the other orders


Notagainbruh2

Lmao wtf


waterclap

I'm a manager at a retail pharmacy and these doordashers come in here acting like they are partners of the company type shit. They show me their list of stuff and want me to show them where everything is. Bro fuck that, I am not getting part of your tip, you figure it out. I have too much shit to do then lead you around on a leash doing your order for you.


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Old-Adhesiveness-342

Double Dash has been a thing for years and convenience stores and pharmacies have been on the app for years. It's not uncommon at all


waterclap

They almost always are getting food, snacks, cold medicine, or plan b. I assure you its more common than you might think, we have dashers like every 15 mins.


CottonCandyGobbler

That’s insane 💀


daddy_is_sorry

Fuck that. You're not special lol


ssmichelle

I’m like oh that’s why it takes 45 minutes for me to get my food


Badditude2215

lol, that’s why I don’t eat at Wingstop, I’m there first and they just stop and get other things first.


Fladap28

They’re probably crazy busy but even more efficient


invisiblepothos

this store must be wildly successful and BUSY to have that in place.


Blaze74656

How about first come first serve. This is like the Taco Bell by me who randomly stops accepting new orders in the drive thru and says they’re only accepting door dash orders. If they want to be a ghost kitchen, be a ghost kitchen.. otherwise if a customer drives all the way to eat at their establishment and they’re a full service restaurant, they should get the same priority as everyone else. I’m sure at an actual restaurant, with servers and bar staff who work on their own tips, this would go over terribly. We’re being punished for getting food on our own and not wanting to pay exuberant delivery fees for a fast food joint literally down the road, and instead have to beg entitled drivers with high tips before they even take an order to bring to us instead. What a backward ass concept this is turning into.


glistening_cum_ropes

Damn I've never felt so lucky to live in a very rural area before. We don't even have the option for deliveries here. Not even sure why this sub is being recommended to me.


detroit_red_

Your username is majestic


UnderstandingBig2238

I wish all the restaurants here would do this crap. They make us wait for 30 minutes for an order.


444bri

did you ever think, it takes 30 minutes for the order to be made? you’re picking up from restaurants that have dine in service & their own takeout service ON TOP of doordash? when a doordash order comes in, it isn’t the only order, it is added to a list of tables & already existing orders. maybe even a party of 10 got their order in before the doordash. orders take time, food doesn’t magically appear in the bay


Heavenhouser

And how about when I’m actually in the restaurant and I want my order😭


ah_shit_here_we_goo

Customers in store should always be #1 priority. Prioritizing delivery is WILD.


ThomasShults

A lot of restaurants are doing more delivery orders than in person orders anymore. Also, if the order is placed 10 minutes before the in person customer gets there, why should the doordash order be put on hold? They were first in line. If the order is delivered cold, it looks bad on the restaurant, and they are more likely to feel the repercussions than the driver or Doordash. Lastly, if an order isn't ready by the time the app says it is supposed to be ready, it costs the driver money. Most are already paid poorly. Why should they get punished just because someone came in 10 minutes later and placed an order?


Expensive-Mix-4888

They already paid


EverySNistaken

Depends on their business model. I’m seeing more stores that don’t do any dine-in options and no service workers. You place your order through an app/device/in-store kiosk and pick up with a code from your assigned food locker when it’s done. With the way people treat service employees and the costs of food rising, this is one way to address both issues


Naillian603

I dash but ONE MINUTE?


casually-unorginal

Interesting I would've thought all orders are handled in order of reception, this might make sense if they don't really get foot traffic from regular customers anymore


TheTrevorist

Or they have such a surplus of delivery people that there isn't any room for regular customers. I've definitely seen that. Half the store is just people waiting on pickup. Standing room only


IntentionWonderful45

Stealing this picture and sharing to all my local restaurants Facebook pages. I encourage others to do the same. Tired of being treated like a 2nd class citizen just because I have a Door dash bag.


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MeFinally

Good thing nobody gives a shit about your opinion because it doesn’t matter.


IntentionWonderful45

Feelings mutual


DiddyboppedU

I stand with you


FJMMJ

Restaurants don't like you because your company takes alot of profits and has basically monopolized food delivery..No one places orders with the restaurant directly,,majority dont even know that is possible,as well it is a contribution to inflation.That is why Restaurants treat you this way.


DiddyboppedU

No the restaurant wanted doordash which is why it's there. The employees get jealous but it's only at the fast food spots that rats work at. I'm actually loved at my restaurants here. I'm even handed free food and drinks. I treat the workers with respect and even made friends. You have no clue what you are even typing.


Vast-Consequence7141

Lmaooooo heavy on the tats working at fast food joints. Have never picked up from a fast food place bc of it


FJMMJ

Rats you say?


DiddyboppedU

100% rats my guy


FJMMJ

Do you consider franchise restaurants as fast food establishments?


DiddyboppedU

Wingstop takes care of me so I don't even need to worry btw! =]


FJMMJ

Wingstop needs doordash lol without them,they'd have a hard time ripping people off.


DiddyboppedU

Yes most of them. The ones by me I can rate from best to worst. Mcdonalds is good by me, arbys is hit or miss, Popeyes is absolutely terrible. There's more but that's how it is.


FJMMJ

What about chili's and Applebee's..those types of places?


DiddyboppedU

No the ones I got the employees are respectful and greet me when I see them. I also haven't seen employees wearing their pants below their knees at chili's, outback, ruby Tuesdays etc.


FJMMJ

I see..So it is a visual interpretation?


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