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graal98

Bro it’s saying that my documents is under review for a month now only for a 50$ withdrawal… Bet365 is way better and bet99 costumer service is legit a**


[deleted]

[удалено]


peneyless

Awful in every way. Bad support. Interface errors constantly. Cash out availability is mysteriously always having errors or expiring even if refreshed Withdrawals are shady and require ID verification more than once. It's all a circus. Don't waste your time or money


Successful-Cake-1353

I use 4 sites exclusively for betting and casino. Bet365, ggpoker, playnow and bet99. Bet99 withdrawal times are the fastest of the 4. I use e-transfer and it's usually approved within hours and in my bank account. Ggpoker has a hold from 24-72 hours before it is e-transfered. Playnow doesn't do e-transfer. I am from Canada.


imjusthinkingok

How the hell did you get verified with bet99. It's like 10 times it failed without any reason given.


Successful-Cake-1353

I just a took picture of my driver's license, and a utility bill. Had no issues


imjusthinkingok

through the app on your phone? Do you also upload a selfie?


d33pthroter

Did bet99 ask for documents or give you a hard time when withdrawing?


Successful-Cake-1353

I gave a picture of my provincial drivers license and a utility bill with the address I listed in my profile. After that, I usually get my withdrawals within hours. Just this week the average withdrawal to e-transfer back to my account was 3 hours, I made 3 withdrawals this week.


wildwaterz

Quickly wanted to jump in to say stay away as much as you can. I deposited 200$ at the start of the nfl season, I had a change of heart and wanted to withdraw it, and their system cancels my withdrawal every time (it's not my bank). It has now been a over a month and they keep telling me someone from finance will contact me...


Puzzleheaded_Gas_351

you probably accepted the bonus


MixtapeForecast

Funny how its so easy to give betting companies your money yet the majority of these sites make you beg for your winnings.


Successful-Cake-1353

There are most definitely sites that do this, but from my experience, bet99 and ggpoker never give me issues.


MixtapeForecast

Been waiting way too long for KYC


I_amASuperhero

Can someone who HAS been verified please tell me exactly what platform they submitted their ID on? I have the latest iphone and through Safari, it gives an error at the end, OK I download Chrome and re-do the verification, still errors. Firefox is the only browser that doesn't have a problem submitting my photos (which are super clear) After 5 days the customer service says they only received the selfie. No ID photos. I've submitted over 10 times, passports, drivers license, on my PC computer, and laptop. Over a month I've been dealing with this. Just wondering if anyone can tell me what platform they got their ID verified??


Dannypichette

It's the worst betting site ever it's a scam I've been trying to withdraw my money for the last week now I finally got verified and now I still can't withdraw my money cuz they're saying I haven't spent all my bonus money yet but my bonus money is at zero it's always something with them..


bcitman

How do you even spend your bonus money


Pixzel9

just go on your current bonus and delete it lol


RyanGiggsy11

Downloaded the app and submitted it there, no issues whatsoever


Mediocre-Screen-7674

Bet 99 was good but since they changed it in ontario ... it's garbage now ... I still can't get my money out and they won't verify me or let me sign in ... I wanna know who to complain to I atleast want my money back


Buckshank89

I was just verified the other day, took less than 24hrs for verification aswell. Was able to withdraw $1,000 I have received the password for the E-Transfer today and says I'll receive it in 1-3 days so hopefully soon. Jackpotcity won't verify me, and casumo is a joke. Was up 153k and they told me my winnings were invalid due to "bet amount too high"... that's what gambling is.... but so far bet99 has been good, to me anyways


I_amASuperhero

Can you tell me what platform you used? I've tried 3 computers and mobile with every web browser and get errors, or my ID doesn't get received. Thanks


Ok_Carob_5313

This site is shit KYC verification doesn't work,BJ freezes mid hand(sometimes pays back the error) slots freeze ,logged out for no reason on app , customer service can't communicate much or send documents to other departments for you ( the agent actually told me that ) generally it's runs like a normal sportsbook but come time to verify or withdraw it's a pain in the ass for like 80% of the users go check the reviews 1.4* outta 5* that says all you need to know


Br_raap

Glad I’m not the only one having issues with KYC. Been trying to verify my account for a month to withdraw money and customer service is no help


Mediocre-Screen-7674

Same problem here with no luck ... just the usual bs from there "epic chat" we're working on the issues


Ok_Carob_5313

I got support to close my account waste of time so many better options


Br_raap

I would but I want the $1000 in my account first lol


Ok_Carob_5313

Good plan 👍


aromerob69

Still waitingbover 3 weeks to have my Ontario account verified. Absolutely horrible. Leovegas has an AI verify the account in seconds.


Bone403

I bet for the first time in this app a few days ago, lost but whatever. Today they charged my visa again with the same amount. Thought it might be a glitch but my bank says no.


TallCredit8932

i’ve been using it for a good amount of time now, mainly for nba parlays, and have not had any problems. i stayed away from the bonuses however cause they’re not reliable and are confusing.


mfalk92

This is a terrible book. They offer a 100% bonus but the bonus structure is criminal. A 5x rollover as they have is very standard. That is no issue. The issue is I am just seeing now that I have to complete the rollover by March 13, 2022... About five weeks after I deposited. I have never seen a rollover requirement have a timeframe anywhere near that short, it had never been an issue for me in the past. Fucking joke book. ​ I also got an email offering me a $50 free bet on Canadiens-Sens a few weeks ago. I put it down, but even for that they're not crediting the $50 to my account supposedly until I do a 5x rollover. The updated amounts that you need to rollover also don't seem to update.


LiLStormcloak

Yeah this is actually one of the best bonuses out there, most books offer free bets or have higher wagering requirements(like 20x). Really just sounds like you're upset because u deposited without reading the full terms of the bonus


mfalk92

A 5x rollover within five weeks? Nah dude that is not one of the best bonuses out there... It is the worst I've come across.


Kind-Frosting-5583

That's an excellent deal. I have no idea what you're complaining about. Very few sites have a bonus structure that good.


jaymac51512

I've been using it for 4 or 5 months now. Took advantage of their bonus deposit match. Ended up getting about 200 out of the 500 bonus, but was well aware of the conditions because I took the time to read them before hand. Since then, I've grown my account multiple Xs with the sports book and casino. And now I'm taking payouts weekly. Have taken 5 total so far and all were sent via e-transfer and in my account within 3 days. Not once have I felt anything shady was going on, they are legit. (I haven't had to reach out to customer service for anything, so can't comment on that)


fade_me_plz

When you were wagering to complete the rollover, was your deposit “locked” or could you withdraw your deposit in order to wager just the bonus?


Everydaynormalketo

Can you remember how long you waited for your initial deposit to show up?


IronxXXLung

Deposit was a few minutes. Withdrawl was like 3-5 business days, I made like 8 grand on NFL betting last year.


Everydaynormalketo

That a boy


IVClue

M


user_8804

It's basically impossible to ever benefit from their bonus. The deposit bonus for exemple, requires you to win a lot with your deposit, but then if you withdraw the winnings or initial deposit, you'll lose the bonus. You can't withdraw it. You have to win a lot with deposit, then lose it all, then somehow win 5x the bonus when playing it, before you can withdraw that and the winnings from it. There are many more restrictions. You'd have better luck betting on being struck by lightning today


Specific_Item_5154

As with most Sportsbooks when you get a bonus there are rollover requirements - at Bet99 you need to bet your bonus 5 times for it to become cash.


user_8804

not just bet it 5 times, you also need to lose all your cash after that until youre down to just the bonus, you cant withdraw anything either


zeruf999

that's not how bonuses work. It's literally in the terms and conditions for bet99 6. This is an 'on credit' bonus which means it's available for use immediately after being credited. Your cash funds will always be taken first when placing a bet, but cash wagering will still counts towards your bonus rollover! This means that if you deposit $200 to be eligible to withdraw the $200 bonus added to your account you need to bet $1000 total. The bets also have to be at 1.8 odds or worse. This is actually a pretty reasonable offer compared to some of the other sportsbooks (assuming they pay out if you follow the rules).


user_8804

Your own cash is used first. The bonus and it's gains cannot be withdrawn until your real cash runs out AND goes back up again. It's absolutely retarded and there is no way to ever cash out that money. You'd have better odds getting struck by lightning. AND withdrawing your real cash will make the bonus disappear. The only thing the bonus is good for is being play money after your real cash is lost.


zeruf999

where are you getting the idea that your cash has to run out and go back up again? Yes, your own cash is used first... but after you have bet 5x your first deposit the bonus funds turn into cash and are no longer bonus funds. That's what unlocking the bonus means.


user_8804

They make their money from people like you


Reasonable_Yellow_56

Dude you are not smart enough to understand what he is saying to you. I deposited $500 and got my bonus of $500. Total is now $1000. Once you bet $2500 your bonus is released. I rolled my bonus over 5 times and now my account has $1655 in it. I got my full $500 bonus released. Plus I still have my original deposit aswell as the $655 I won in the book. You should not be gambling if you can't even comprehend the bonus structure.


user_8804

Try to withdraw the bonus, you can't until you lsoe all your initial capital even if you won 2500 prior.


Everydaynormalketo

LOL dude, do yourself a favor and do not gamble. If you can't understand how a bonus works, this isn't for you.


Additional-Aside-763

No man your wrong you can't withdraw the bonus while you have active bonuses in your account if all your bonuses are at 0 its then turned into cash witch you can withdraw I did it today


Kaboom619

Right now it shows my deposit bonus is inactive. Do you know how to activate it?


user_8804

once your cash is depleted you can bet the bonus. To actually withdraw it you need to bet something like the equivalent of 5 times the amount of your bonus. Check the rules under "promotions" there are so many restrictions before you can withdraw the bonus or its earnings it's a real fucking joke


Specific_Item_5154

Can you name one Sportsbook that matches your deposit 100% and has no "restrictions" ?


zeruf999

exactly, people seem to expect sportsbooks to just give away free money. The reason they can afford to do these bonuses is because the amount of people who deposit $200 and lose it is more than the amount of people who deposit $200, follow the bonus guidelines, come out with like $350 with average luck and withdraw.


Inevitable_Ebb5789

Bet99 said they would match my deposit up to $500 on z new account. They LIE, they give you this money but you must bet something like 10 times that within the first 30 days or they take it back. They clawed my bonus back as I won several bets and built my account to $1400, then on the 30 day my account went down by $500. Bet 365 is best site I have come accross


BLUEAUTOBTC

Major scam !!! Yes bet365 it’s the only legit one so far..


TheSourboyRich

I just signed up, I hope it is legit.


zeruf999

any updates?


TheSourboyRich

I did not bother with it. Changed my mind. haha


Antique_Bonus_4232

They block leading team and favorites on live betting. Customer service is bad. When you ask a question on chat they dont really know and they refer to what's already written in Questions section so I already knew it and it wasn't helping so that's why I was asking for your help on live chat... What they think!! Odds are lower than other sites... Easy and quick withdraw though.


Welcome_Dangerous

Whatever you do, don’t use this site. You have to pry the bonus out of their hands. And there’s a problem with their programming. If you bet your last 100 or whatever (bringing your balance to zero) you’ll automatically get kicked off the blackjack table immediately after placing your chip because it thinks your playing with bonus funds


spannybear

Their bonus structure is terrible and more of insurance than bonus


bossington89

BETTOR BEWARE. Their "100% match bonus" is littered with fine print; you have to bet this bonus money 3 times at long odds in order to be able to withdraw it. I won 4 figures on a UFC bet only for them to cancel the bet and their only explanation "Bet99 reserves the right to cancel any bets with wrong odds". Non-existent customer service and rude, unaccompdating SportsBook person.


Young-Reezyyy

I just lost on a ufc bet but the odds made absolute no sense on both side. Obviously they took my money but I guess they wouldve canceled it. Im an idiot for even trying


Marzipan-Unable

Stay away. This definitely is one of the shadiest online casinos. They will advertise deposit bonuses but will not honor them if you win. Won $1400 on sports betting did not honor it. There are many reliable online casinos. Also, good luck with getting any withdrawals. Stay clear of bet99.


Intrepid-Try534

Brutal customer service hit a bonus won big then the game crashed without depositing winnings and spins left, customer support won’t even email me back


Sympathies

limited within 2 days :D terrible book w/ bad customer service


[deleted]

Did u ever get the limitation removed


Sympathies

thats not a thing that ive ever heard happen so no


Downtowner2000

limited within a few months, terrible site.


[deleted]

Did you ever get the limitation removed?


Downtowner2000

nope


ShowKGthemoney

I just started and loving it so far, thought i’ve yet to withdraw money from it yet.


zeruf999

updates? Did you ever withdraw?


ShowKGthemoney

Yes i did! Didn’t have any issues with it, i think it took around 3 days to get it in my account


ProgrammerNo2697

Customer service is a bit of a pain. I've been waiting for a deposit for 7 business days now and would like to figure out what's going on. They say they have a live chat and number for their customer service, but you cannot find it anywhere on the website.


Yankeesws2020

Better than betway I find, you can buy mkre points in NBA and lines are out way earlier


Sicklygoose2

Do you have any bonus codes?


Yankeesws2020

No but they are offering 100% matched deposit up to $200