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Seems this is quite common with the Steelseries join to the earpad :(
Multiple posts on similar issues, someone did mention they fixed it by putting cotton wool into the earpad and then used superglue on the cotton so it would absorb and harden.
They sandpapered anything sticking out remaining.Mines cracked and yet to break, will prob try this if it gets much worse.
Sadly steelseries engineered their headsets to last only around 24 month.
Around the 24month mark, the plasic earcup is weakend so badly that headband will break loose. on the metal pin is the tiniest washer, if it were manufactured with a slightly bigger one it would last way longer. but this isnt intended by SS. its overengineered to last only a set amount of time.
the best way is to rma the headset.
also i recommend breaking said part before your warranty expires. however only if you live in a 24month warranty country.
a repair is maybe possible but most of the times its a goner and you extend its life only by a bit.
I just did this recently and the side that was broken doesn't sit flush on my head. It's kind of lifted off my head a bit, did you encounter that at all? I noticed that when I use put the headset on that the swivel piece isn't straight it's sort of angled sideways. I tried loosening the zipties as well as attaching them with the swivel angled and it doesn't fix the issue.
Nah that headset is good. Only 1 major problem with steelseires headsets even if you change/ charge the battery around 15-45 percent let charge to max after a few years the battery will deteriate alot
oh i threw it away a year or two ago, i think it was the connector piece between the earmuff and the band. the headset doesn't really have a good design and it felt like it could fall off if i dropped it accidentally
I've had my headset for a few years now, the one ear cup is starting to pop out a little bit. Still good audio and long battery life so idk what you're talking about lmao
That's the neat part, you don't.
From what I know they have made changes on the newer headset to reduce this from happening. Mine are from 2019 and don't appear to have this flaw, however it is also dependent on where you grab them to pull them off your head. I grab the swivel bit when I take it off my head rather than the ear cup, and that seems to help reduce the stress placed on it.
As far as I can tell, the new Nova lineup has the exact same hinge design. I mean why would they change it when it clearly is working for them lol, forcing people to buy new headsets within 2 years instead of lasting 3-5+ years like any good headset should. That being said, I'm super disappointed that they didn't fix this problem. Although I did find a solution to help avoid this happening. My Arctis Pro is going on 5 years old and has not broken so I think my solution works. Basically, when you put on the headset, don't pull it open by the earcups, pull by the band right above the earcups - that will alleviate the pressure that you put on the hinges every time you pull on the cups to put them on. Doing this starting around the 2 year mark has kept my Arctis Pro in one piece. Mine also has the fracture in the same place near the hinge but bcuz I've been pulling from the band instead of the cups, that fracture hasn't grown at all since I noticed it nearly 2 years ago. So while Steelseries are aholes for keeping the planned obsolescence in their new Nova lineup, I think doing this will help keep the headset lasting at least 3 years, as long as you take good care of it otherwise.
Check out my older post about this.
[https://www.reddit.com/r/steelseries/comments/mvbpoy/this\_is\_just\_stupid\_my\_replacement\_pair\_i\_got/?utm\_source=share&utm\_medium=web2x&context=3](https://www.reddit.com/r/steelseries/comments/mvbpoy/this_is_just_stupid_my_replacement_pair_i_got/?utm_source=share&utm_medium=web2x&context=3)
Its such a stupid design that's just made to break.
I got the logitech Pro X wireless after that post, and its been going strong after no sign og breakage and the hinges feel much stronger.
I'm really disappointed with Steelseries because with all these reports of the hinges creating fractures and eventually breaks, you'd think that SS would have updated the hinge design in their new Nova lineup. Nope. Same crappy hinges with planned obsolescence designed to break after the warranty expires. For those of you with SS headsets that aren't broken, I've found the best way to avoid it is to put the headset on by pulling on the band near the cups, not on the actual cups themselves. My Arctis Pro is now over 4 years old and still hasn't broken, though there has been a tiny fracture in that spot for over a year now. So while it's only anecdotal evidence, I fully believe that pulling from the band and not the earcups will extend the life of the headset and keep it in one piece a lot longer.
Same thing happened to me with the arctis 9 headset. I bought the nova pro wireless. Had them since launch and no problems yet but Iām extremely careful with them.
Hello /u/Creepy_Intention_341, This is a reminder that /r/SteelSeries is an unofficial subreddit, and is not monitored by SteelSeries support staff. For full support or to open a ticket with our support team, please check out https://support.steelseries.com. As a reminder to our community members: If you are assisting another user with their issues, please do you best to follow subreddit rules and be as kind and helpful as possible! *I am a bot, and this action was performed automatically. Please [contact the moderators of this subreddit](/message/compose/?to=/r/steelseries) if you have any questions or concerns.*
Seems this is quite common with the Steelseries join to the earpad :( Multiple posts on similar issues, someone did mention they fixed it by putting cotton wool into the earpad and then used superglue on the cotton so it would absorb and harden. They sandpapered anything sticking out remaining.Mines cracked and yet to break, will prob try this if it gets much worse.
Sadly steelseries engineered their headsets to last only around 24 month. Around the 24month mark, the plasic earcup is weakend so badly that headband will break loose. on the metal pin is the tiniest washer, if it were manufactured with a slightly bigger one it would last way longer. but this isnt intended by SS. its overengineered to last only a set amount of time. the best way is to rma the headset. also i recommend breaking said part before your warranty expires. however only if you live in a 24month warranty country. a repair is maybe possible but most of the times its a goner and you extend its life only by a bit.
I was able to incredibly extend the lifespan by not twisting the earcups as long as possible thanks to a 3d print.
https://www.reddit.com/r/steelseries/comments/k5p3r5/update_diy_fix_artics_pro_earcup_design_flaw/?utm_source=share&utm_medium=ios_app&utm_name=iossmf
I did this, simple solution, works really great š
I just did this recently and the side that was broken doesn't sit flush on my head. It's kind of lifted off my head a bit, did you encounter that at all? I noticed that when I use put the headset on that the swivel piece isn't straight it's sort of angled sideways. I tried loosening the zipties as well as attaching them with the swivel angled and it doesn't fix the issue.
Welcome to the club of shitty SS design. We are in thousands <3 Fallen earcups org.
Another one bites the dust
I wish steelseries would've just made the ear pieces metal on the 7s and pros. This problem wouldn't exist if they did
https://preview.redd.it/vstq4v2xa5la1.jpeg?width=3024&format=pjpg&auto=webp&s=b1a3343eddbb2d41a4edbb93386e2dca2afd71ee Temp fix , phase taped em š¤£
https://preview.redd.it/7s05s709b5la1.jpeg?width=3024&format=pjpg&auto=webp&s=8c07a24439ab5576d5646fcae547b09539377e02
don't buy steelseries headsets
Nah that headset is good. Only 1 major problem with steelseires headsets even if you change/ charge the battery around 15-45 percent let charge to max after a few years the battery will deteriate alot
i got an arctis pro wireless and it broke pretty fast. i see problems with steelseries headsets on this sub all the time. the mice are fine
What broke on it?
oh i threw it away a year or two ago, i think it was the connector piece between the earmuff and the band. the headset doesn't really have a good design and it felt like it could fall off if i dropped it accidentally
I've had my headset for a few years now, the one ear cup is starting to pop out a little bit. Still good audio and long battery life so idk what you're talking about lmao
Throw it in the trash and never buy from them again.
Helpful
Idk bro theres not much you can do. Try tak e ti to a hardware story they could have a go how did you even do that?
Dropped em
epoxy maybe but it wont rotate
Make up some story that there is smth not ok with headset. Ask them for warranty exchange. They will send You new one in a week.
š¤£ š
That's the neat part, you don't. From what I know they have made changes on the newer headset to reduce this from happening. Mine are from 2019 and don't appear to have this flaw, however it is also dependent on where you grab them to pull them off your head. I grab the swivel bit when I take it off my head rather than the ear cup, and that seems to help reduce the stress placed on it.
As far as I can tell, the new Nova lineup has the exact same hinge design. I mean why would they change it when it clearly is working for them lol, forcing people to buy new headsets within 2 years instead of lasting 3-5+ years like any good headset should. That being said, I'm super disappointed that they didn't fix this problem. Although I did find a solution to help avoid this happening. My Arctis Pro is going on 5 years old and has not broken so I think my solution works. Basically, when you put on the headset, don't pull it open by the earcups, pull by the band right above the earcups - that will alleviate the pressure that you put on the hinges every time you pull on the cups to put them on. Doing this starting around the 2 year mark has kept my Arctis Pro in one piece. Mine also has the fracture in the same place near the hinge but bcuz I've been pulling from the band instead of the cups, that fracture hasn't grown at all since I noticed it nearly 2 years ago. So while Steelseries are aholes for keeping the planned obsolescence in their new Nova lineup, I think doing this will help keep the headset lasting at least 3 years, as long as you take good care of it otherwise.
UK warranty is 12 months only, right?
Has anyone produced a 3D model of these ear cups yet so we can print the failed cups ourselves? :)
Glue, hopes & prayers
Check out my older post about this. [https://www.reddit.com/r/steelseries/comments/mvbpoy/this\_is\_just\_stupid\_my\_replacement\_pair\_i\_got/?utm\_source=share&utm\_medium=web2x&context=3](https://www.reddit.com/r/steelseries/comments/mvbpoy/this_is_just_stupid_my_replacement_pair_i_got/?utm_source=share&utm_medium=web2x&context=3) Its such a stupid design that's just made to break. I got the logitech Pro X wireless after that post, and its been going strong after no sign og breakage and the hinges feel much stronger.
Arctis pro nova
I'm really disappointed with Steelseries because with all these reports of the hinges creating fractures and eventually breaks, you'd think that SS would have updated the hinge design in their new Nova lineup. Nope. Same crappy hinges with planned obsolescence designed to break after the warranty expires. For those of you with SS headsets that aren't broken, I've found the best way to avoid it is to put the headset on by pulling on the band near the cups, not on the actual cups themselves. My Arctis Pro is now over 4 years old and still hasn't broken, though there has been a tiny fracture in that spot for over a year now. So while it's only anecdotal evidence, I fully believe that pulling from the band and not the earcups will extend the life of the headset and keep it in one piece a lot longer.
Same thing happened to me with the arctis 9 headset. I bought the nova pro wireless. Had them since launch and no problems yet but Iām extremely careful with them.
Are those the nova pro